Why I2G is different from other Australian offshore companies

Proven offshoring process that guarantees success

A typical offshoring setup starts with recruitment, which is followed by IT. From there, the staff will be onboarded and set up in the payroll and HR systems of the Australian offshore companies who are supplying the service. Staff engagement activities will then be provided, but these are often not particularly engaging. That is generally where the process ends with most Australian offshore companies. They hand the new staff member over to the client, and then it is up to the client to get the best out of that offshore employee. That is one area where Intogreat differentiates itself from other Australian offshore companies. 

Dedicated implementation manager for every client during onboarding

At Intogreat, we provide a dedicated project manager to every client to ensure that each customer is set up 100% for success from day one. Our implementation manager will guide you through recruitment, IT set-up, KPI development, training plans, cultural awareness, and New Ways of Working training. A bespoke I2G service from one of the best Australian offshore companies.

Money back guarantee

We believe in delivering the highest quality service to each customer. Our NPS ratings are testament to the service levels we provide to all our customers, setting us apart from competing Australian offshore companies.  We want this journey to be easy, stress-free, and empowering, with minimal business disruption. We are so confident of providing you with a GREAT service that, in contrast to many Australian offshore companies, we guarantee to refund your foundation fee if our offshoring solution does not work for you, EASY.

Expert team leaders

Your team will be managed by a skilled professional who knows your industry well. Their job, with one of the leading Australian offshore companies (Intogreat!) is to manage your team and make sure your staff are highly productive and consistently undertaking top-quality work. Our team leaders’ job is to make offshoring easy and empowering for you, so you can concentrate on developing strategies and growing your company.

Our team leaders have industry-specific leadership expertise in areas such as accounting, fintech, insurance underwriting, and mortgage and insurance broking. They tailor their approach to your business, meaning you retain full control over your operations from the start. There are plenty of Australian offshore companies making big claims, but we are convinced that our agile team is the best: dedicated to helping your business boost profits and revenue and delivering continuous improvements to customer engagement and experience.

First class offices in Manila

One of the key strategic benefits of offshoring with Intogreat is the company’s fantastic location. We are based in Metro Manila where we have access to 700,000 graduates from the top colleges & universities in the Philippines. There are 25 million residents in Metro Manila = talent on our doorstep.

We are based at Felina Corporate Plaza, Eastwood City where the Philippine's First Cyberpark is located. A suitably prime location for one of the top Australian offshore companies. 

Happy clients: Happy staff

We have a relentless focus on providing our clients with the best possible experience available from Australian offshore companies; one that we ensure is successful, empowering, and easy. Our clients’ NPS of >90% shows that we are providing an excellent service and we have met our commitment to making their offshoring journey simply, seamless, streamlined, and stress-free.

Our staff NPS of >85% shows how we are instilling values of positivity and work-life balance into our employees, which resulted in a low attrition rate of <10% compared to the >40% of other Australian offshore companies. The engagement activities and rewards that Intogreat provides for our staff encourage them to show constant commitment, resourcefulness, and teamwork. At I2G, good working relationships abound, which is perhaps not always the case at Australian offshore companies.

Experienced and talented leadership

Our team has over 70 years’ combined experience of hands-on offshoring and outsourcing worldwide. This global angle sets Intogreat apart from numerous Australian offshore companies. The leadership team will help you manage your offshore team to keep them productive and ensure they deliver excellent results at no extra cost to you.

Intogreat is one of the Australian offshore companies that works with business process experts to deliver you the right solutions to improve and grow your business.

Highly qualified staff

By diversifying your staff, you are future proofing your business and making yourself more competitive in the marketplace. Offshoring with Australian offshore companies like Intogreat allows you to tap into a higher-qualified and harder-working talent pool for less.

Data security

When offshoring with Intogreat, our professional team will ensure total security of your data and set up a secure IT environment offshore for your business. We will also implement data security protocols established by you and your team. We are one of the Australian offshore companies which insist that managers and executives establish a data protection strategy for the business and execute such strategy daily.