Intogreat New Site Opening and 2023 Q1 Town Hall

Intogreat Solutions New Site Opening at the 7th Floor, Felina Corporate Tower

March 2023 got off to a great start for Intogreat Solutions, and we are delighted to share the events of an auspicious day with you: the opening and blessing of our new premises on the 7^th Floor of the Felina Corporate Tower, Eastwood City.

The inauguration was hosted by operations manager and her co-host, Christine Sangayan and Robelyn Mendoza, attended by several distinguished guests, including PEZA NCR zone manager, Bernadette Carbonell, and PEZA representative Claire Eco, and from Felina's, Mr Lee and Joey, Dondi, the building manager, and assistant building manager, Arman, who all provided assistance for Intogreat Solutions in establishing our new site and expressed their support.

The site opening began with opening remarks from our CEO, Adam Conrad, who expressed his gratitude to everyone for joining our special event, and also delivered thanks to the dedicated members of the BOC Team under Jhenalyn Natividad, head of business optimisation, for their exceptional coordination. Intogreat Solutions’ employees were also recognised for their hard work and dedication in the successful opening of our new workspace.
 

After the CEO's speech, Father Andre Cambale blessed our new offices and said prayers of hope and positivity for the future. The site's blessing symbolised a new beginning for everyone at Intogreat Solutions and marked the start of an exciting chapter in the company's growth and the birth of fresh opportunities.

Following the blessing, the guests gathered round for the ceremonial ribbon-cutting, marking the official opening. Visitors and employees were then able to tour our new collaborative workspace and facilities, while enjoying the delicious aperitifs and refreshments provided by one of our trusted caterers, Hola, adding to the occasion’s festive atmosphere.

The opening ceremony was a great success, a wonderful way to kick off life in our new home, and a  reflection of the company's commitment to growth, innovation and collaboration. We look forward to the continued expansion of our business operations and providing an excellent service to our clients. Not forgetting the opportunity to forge new connections and establish and strengthen relationships inside our company.

Q1 2023 TOWN HALL MEETING

The day continued with the Q1 2023 Town Hall meeting, which was led by Adam Conrad, Danielle Wruck, Jhena Natividad, Brad Cowling, Chris Campbell, Jovey Chua and the operations managers. They discussed a broad range of topics, from upcoming activities and events to the official recognition of the exemplary dedication of Intogreat's employees.

Adam Conrad launched the session by welcoming both virtual and in-person participants. He discussed the anticipated team-building activity that would encourage collaboration, camaraderie and increased communication among employees, thus enhancing their productivity and efficiency.

Further staff engagement is on the way with the Employee Club, which will highlight the talent and skills of every member of the Intogreat team. They will join in with an array of fun and exciting activities and might also be asked to perform during major company events such as Intogreat’s Anniversary Party. Five employee clubs are planned for launch this year, and each will be given 5,000 pesos for setting up and organising amusing and engaging events.

Proven high-quality service and a commitment to hard work are the roots of the consistently high scores in our Client Engagement Survey for Foundation/Business Preparation Services. Clients have been extremely appreciative of the team's work as they keep improving business productivity and the customer experience through offshoring and business optimisation consulting. This result confirms that we provide our customers with a great experience and that we make offshoring successful for all our SME clients across a broad range of industries.

The first quarter of 2023 brought Intogreat 10 new clients. Intogreat continues to expand, welcoming newly hired leaders for our Accounting, Insurance, Customer Service and Success departments:

This year, we’ll be at The Blue Leaf Cosmopolitan to celebrate Intogreat’s fifth year with these clients.

The next agenda item focused on the new site on the 7^th floor of the Felina Corporate Tower. The offices were comprehensively covered by Jhena Natividad in one of the day’s highlights. They include new cubicles, meeting rooms, a bigger pantry, and lockers.

The session continued with Danielle Wruck revealing increased employee benefits. There will be an additional two PTOs (Paid-Time Off) bringing the total to 20; employees are encouraged to use them to support work-life balance. The Engagement Survey result followed.

Intogreat will be launching a new value-adding service for clients, which will ensure that Intogreat and client organisations will maximise employee efficiency. This includes a constant monitoring of productivity, workloads and work status via intuitive analytics; the easy management of remote/hybrid teams from any location; and greater workflow efficiency and less hands-on management through automation tools and intuitive analytics.

Sprout timesheet compliance was also on the agenda: it was noted that, as regulations and compliance regarding attendance are being strictly monitored, employees are encouraged to comply.

Jovey Chua, head of IT, provided updates on the website access audit for clients. He then shared the results of the Information Security exam conducted on January 5 for all Intogreat employees: 41 external staff failed, 63 employees were unable to take part, while 370 passed. Due to these results, it was decided to conduct additional information security awareness training in the second quarter. The goal is to sharpen employee skills in recognising and avoiding security threats.

Finally, Danielle Wruck led the always eagerly awaited part of the proceedings where recognition is given for the hard work and dedication of exceptional employees. The nominees and award winners for the past quarter were:

Rookie of the Quarter Nominees

Rookie of the Quarter Winner

Mia was proactive in consistently providing insights to the team and offering help when her colleagues were in need. She showed analysis skills in her PnL reviews and was highly engaged in communications both with the team and clients.

Sheryl continued to develop and excel with her great aptitude for client management and communication, and her rapport with clients often led to commendations from them. She was also keen to receive feedback and eager to improve, maximise her capabilities and continue to help clients in achieving their goals.

Lovely was noted and commended for her swift and accurate approach to her tasks. Clients considered her a valuable member as a great to the team.

Veronica also known as “Aika” stood out for her intelligence and ability to adapt quickly and learn. She constantly improved herself by honing her skills and enriching her knowledge.

Employee of the Quarter Winner

Antonette was a most reliable and consistent employee, that’s how clients described her. They are always confident in giving her responsibility.

Jen deserved recognition for a number of reasons, but for her team and colleagues she goes beyond being an Employee of the Quarter as a friend, mentor, SME and Most Valuable Person.

Carmela often went beyond what was expected of her and was always ready to jump at the chance of collaboration with her teammates even if she was working in a different field. Client descriptions included ‘exceptional’ and ‘amazing’.

Most Caring Award Winner

Ning always made sure she exceeded expectations in her work and demonstrated genuine care for her colleagues.

Most Collaborative Nominees

Most Collaborative Winner

The Digital Team’s dedication and commitment to their tasks was second to none. Their collaboration and proactiveness was consistently on a higher level as they were always eager to provide insights to better support their team members and future trainees.

Most Innovative Nominees

Most Innovative Winner

Criszia’s innovative approach was ever-present. She created two systematic tools that helped Noisette’s Accounts Payables Team be more efficient and productive.

Most Accountable Award Winner

The IT Team consistently demonstrated accountability throughout the last quarter, whether through weekend follow-ups or work on the recent domain and Sharepoint migrations, making them the most deserved winners of the inaugural award for accountability within I2G.

Both the opening of the 7^th Floor Felina offices and the Q1 2023 Town Hall meeting illustrate Intogreat’s success as it continues to uphold its values and strive to provide the best for its staff.